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What to include in a product inquiry
Describe your equipment and the movement you want to achieve. If available, include the working load, required travel, target speed, available voltage and the space between mounting points. A simple sketch, photograph or mechanism drawing can help explain the task. Unknown values can be identified as unknown so the first discussion can focus on the information still needed.
For a repeat order or replacement part, include the existing product reference and any drawing or photographs you can share. For a new design, explain the operating frequency, load direction, environment and required control method. Start with the actuator selection guide or the medical configuration inquiry when it fits your application. Contact details submitted through this website are handled as described in our Privacy Policy.